Privacy Policy

Optik Optryx (“we”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website, account, or services.

We may collect your name, email, phone number, shipping address, order history, and messages sent through our contact form.

We also collect technical data such as IP address, browser type, and pages visited to improve site performance.

We do not collect or store sensitive payment data, such as card numbers, CVV, PIN codes, or online banking credentials.

Your data is used to process orders, manage your account, respond to requests, send important notifications, and improve our services.

We do not sell your personal data to third parties.

All online payments are processed directly through our bank or authorized payment provider. The transaction takes place in the bank’s secure environment — we do not have access to your card or banking details.

We only receive payment confirmation (e.g. successful or declined status, amount, and transaction reference) to process your order.

The site uses cookies for core features such as login, cart, and language preferences. You can manage cookies through your browser settings.

Data is retained as long as needed for the purposes described in this policy or as required by law. We apply reasonable security measures to protect your information.

You may request access, correction, or deletion of your personal data by contacting us at optikaoptryx@gmail.com.

For questions about this policy, contact us at optikaoptryx@gmail.com or Alexander the Great Street, Tirana.